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HubSpot review · Sep 3, 2026

$02 users · 1,000 contacts · no time limit

A CRM for small teams that starts free and stays free.

  • Contacts, deals, tasks and a pipeline board
  • Email tracking from Gmail or Outlook
  • Forms, live chat and meeting links
  • Starter from $7 a seat a month when you outgrow it

Prices read Sep 3, 2026. No credit card for the free plan.

HubSpot contact record for Leslie Knope
Contact record · knowledge base
HubSpot deals board with the Create deal panel open
Deals board · hubspot.com
HubSpot iPhone app contact record
iPhone app · App Store listing
HubSpot sales analytics forecast
Forecast · knowledge base
Real screens. Nothing redrawn.

The board

One lead, four columns, no spreadsheet.

1Contact
Contact record with the Activities tab and a logged email

Add the person.Notes, emails, calls and tasks land under their name.

2Email
Email tracking feed: Adam Carpenter opened email, 2 opens

Send it. See the open.From Gmail, Outlook or HubSpot.

3Deal
Deals board with five stages and totals

Drag it across.Stage totals update as you go.

4Forecast
Sales analytics: $120,000 forecast, 400% against goal

Watch it fill in.Pipeline and commit, against goal.

Free vs paid

What you get at $0, and what $7 adds.

FreeTwo peopleStarterMost teamsProfessionalSix seats
Price$0a month$7a seat a month, annual$1,300a month, annual
Regular price$20 a seat. $7 is the new-customer price.
Users2Per seat6 included
Contacts1,000Higher limits2,000 marketing contacts
Deals, tasks, email tracking
HubSpot branding removed
HubSpot credits5005,000
Time limitNoneNoneNone

We earn a commission on some links, at no extra cost to you. It never changes which products we recommend or how they score. Disclosure

Start free with HubSpot

Customer Platform, US pricesRead Sep 3, 2026

In their words

Real reviews, linked to the source.

Old school sales★★★★★App Store · Dec 2, 2025 · source
“I started using crm's in the early 2000's. We all know what that started with. HubSpot is by far the easiest most mobile phone friendly one I've ever had to use. My boss used to have to enter things for me on the old crm because I just hated it. Now I'm one of the most prolific users on my team.”
Richard Sandown★★★★☆Trustpilot · Sep 9, 2025 · source
“Hubspot is a good CRM that lets you get started for free. For straight forward use cases (i.e. creating and managing accounts, opportunities and tracking activity) it has everything you need on the free tier. Compared to other tools like Salesforce their UI is much much nicer and easy to navigate. [...]”
Dan Moyle★★★★★Trustpilot · Oct 3, 2024 · source
“I've been using HubSpot since 2010. It's a favorite tool of mine, and a favorite brand. A few things I love include: User-friendly interface (it's built by incredibly intelligent engineers for everyday folks like me - I don't need an engineering PhD to use it), automation tools for sales (sequences) and marketing (workflows), easy reporting, and centralized data for easier collaboration across teams. [...]”
Aaron Jones★★★★★Google Play · Oct 17, 2024 · source
“I'm new to HubSpot but love the Excel contacts import and the business card scanner. I collected 64 cards at a conference and it took about 15 minutes to get them in. [...]”
u/Xavier_Caffrey_GTMRedditr/sales · Feb 12, 2026 · source
“[...] the funnel report is where the real insight is though. check conversion rates between stages. if you're at 80% discovery to proposal but only 20% proposal to close, your proposals are the problem. that's the kind of thing you'd never catch in a spreadsheet without manually building pivot tables every week.”
Jen★★★★★Trustpilot · May 21, 2026 · source
“Hubspot has been a great tool. Really easy user inteface which makes all the difference for me and my team - and so many features. We use it mainly for the sales team and it's been great.”

Where it plugs in

It lives where your email already is.

Gmail 534K installs
Google Calendar 294K installs
Outlook 248K installs
Chrome extension log and track from the compose window
iPhone and Android full records, card scanner
HubSpot Academy free courses
Sources: HubSpot App Marketplace, Chrome Web Store, App Store, academy.hubspot.com. Read Sep 3, 2026.

Questions

Short answers.

Is the free CRM really free?

Yes. 2 users, 1,000 contacts, no time limit.

Does it work with Gmail and Outlook?

Yes. Gmail, Workspace and Outlook.

What does Starter add?

Higher limits, no branding, 500 credits.

Is there a mobile app?

Yes. iPhone and Android, rated 4.7.

How do I learn it?

HubSpot Academy, free.

Can I stay on free?

Yes. Free has no time limit.

Start with the free plan today.

No card. No time limit.